HM Insurance Group

HM Insurance Group

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HM Insurance Group | Trust Center

HM Life Insurance Company • HM Life Insurance Company of New York • Bridge City Insurance Company

Everything you need to complete your security review is here. Browse documents, certifications, and compliance details with confidence. Our Trust Center is regularly updated to reflect the latest audit results, and subprocessor disclosures.

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Our Philosophy

HM Insurance Group is a wholly-owned diversified business of Highmark Inc., which is a wholly-owned diversified business of Highmark Health.

HM Insurance Group provides insurance and reinsurance solutions that help organizations manage the financial risks associated with health care costs. Through industry expertise, financial strength, and operational excellence, we work to deliver trusted protection and long-term value to our clients and business partners.

At HM Insurance Group, we recognize the importance of protecting sensitive information and maintaining the security of our systems. Our Trust Center provides detailed insights into our unwavering commitment to security, privacy, compliance, and ethical data practices.

Quick Summary

One or more annual third-party audit(s)

Has a formal mobile device management (MDM) program

Annual third-party penetration testing

Has a disaster recovery plan

Subprocessors list available

Has cyber insurance

Deletes customer data on request

Uses a centralized IAM solution (SSO) to manage employee access

Has a privacy policy

Documents & Knowledge Base FAQs

What we offer

Stop Loss Reinsurance Claims Processing (SLRCP)

Highmark Insurance Group’s Stop Loss Reinsurance Claims Processing System supports the administration of stop loss reinsurance claims, including claims intake, processing, adjudication, and payment activities. The system is designed to ensure the security of data and the effectiveness of controls across its operations

Certifications: SOC 2 Type 2

Featured Documents

Announcements

Disclaimer

®Blue Cross, Blue Shield and the Cross and Shield symbols are registered service marks of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield plans.

Serving Blue Cross and Blue Shield members in Western and Northeastern Pennsylvania, Delaware, West Virginia and/or Western New York: Highmark Inc. d/b/a Highmark Blue Cross Blue Shield, Highmark BCBSD Inc. d/b/a Highmark Blue Cross Blue Shield, Highmark West Virginia Inc. d/b/a Highmark Blue Cross Blue Shield, Highmark Western and Northeastern New York Inc. d/b/a Highmark Blue Cross Blue Shield and their affiliated Blue companies are independent licensees of the Blue Cross Blue Shield Association.

PA: Your plan may not cover all your health care expenses. Read your plan materials carefully to determine which health care services are covered. For more information, call the number on the back of your member ID card or, if not a member, call 866-459-4418.

West Virginia: Visit highmarkbcbswv.com/NetworkAccessPlan(opens in a new tab) to view the Access Plan required by the Health Benefit Plan Network Access and Adequacy Act. You may also request a copy by contacting us at the number on the back of your ID card.

Serving Blue Shield members in Central and Southeastern Pennsylvania and/or Northeastern New York: Highmark Inc. d/b/a Highmark Blue Shield, Highmark Western and Northeastern New York Inc. d/b/a Highmark Blue Shield and their affiliated Blue companies are independent licensees of the Blue Cross Blue Shield Association.

All references to “Highmark” in this document are references to the Highmark company that is providing the member’s health benefits or health benefit administration and/or to one or more of its affiliated Blue companies.

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